Ontario Propane Blog

Propane Delivery Service Key to Customer Satisfaction

Posted by James Callow on Thu, Nov 23, 2017 @ 11:00 AM

Budget Propane Delivery OptionsBudget Propane, your central Ontario propane supplier, offers several options for propane delivery to give you choices that fit your needs. From automatic delivery, where we monitor your usage and maintain your propane tank level, to calendar delivery, to Will Call. Here's an overview of the different propane service options.

Automatic Delivery of Propane to Homes and Cottages:

Automatic Delivery – We deliver on a regular basis by use of a state-of-the-art forecasting system and / or by way of tank monitor reading. We typically deliver when your fuel level gets to around 30%. Our automatic propane monitoring system gives an accurate daily reading of the fuel level in the propane tank remotely. The device will notify us on a daily basis to ensure we top you up when you need it most. Learn more about propane tank monitoringan easy-to-use subscription based service.

Timed Delivery of Bulk Propane:

With this propane delivery option you select specific times throughout a calendar year when you want to receive fuel. Any other time fuel is required, you would need to call in and place an order. This option is typically used on pool heater and generator accounts.

Will Call - Propane delivery when you call us:

For customers selecting the Will Call propane delivery service, Budget Propane will deliver to the premises when we are called to request a delivery. Based on this method of propane delivery, there are a couple of requirements. Budget Propane requires a minimum of 7 days notice, and or, a phone call once the tank level goes below 20%. If an emergency delivery is required, an additional emergency fee may be charged to your account.

The Fall Delivery Option:

When this propane service option is initiated, it will suspend any future propane deliveries until the fall of the next heating season. Once September comes around, your delivery status will change back to “Automatic Delivery” and you will have your propane tank filled by Budget Propane on a regular basis.

Non Winter Access Propane Delivery:

If you have a property that has non winter access, Budget Propane will do a delivery in November to top up your tank, but we cannot guarantee any deliveries after that point due to the probable road/ weather conditions at your location. Budget Propane will then deliver in the spring once conditions are favourable. If you require an emergency delivery in the winter time, Budget Propane has 4 x 4 service trucks that can transport smaller amounts of fuel and can transfer the fuel into your main tank. If required, this service is based on a time and material basis.

Did you know Budget Propane offers 24 hour “emergency” service? Throughout the winter months, Budget Propane ensures that there is a truck on the road 24/7 to ensure that you will receive a delivery when you need it most.

The delivery aspect of our propane business is key for customer satisfaction. That's why we offer different options to home and cottage owners to fit their requirements and lifestyles. 

Are you interested in automatic propane tank monitoring to manage your propane supply? Click the button to find out more.

Request a Tank Monitor

 

Budget Propane is a family bulk propane company serving residential, commercial, and construction / industrial businesses in central Ontario. We're propane experts, with decades of experience and qualified application specialists and licensed installers.

Tags: Propane Delivery

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Budget Propane Service Area Map for Alliston, Barrie, Gravenhurst, Haliburton, Midland, Parry Sound, and Muskoka and Simcoe County Regions.

 

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