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Safety is always our number one priority! If you smell gas in your home, follow these steps.
NO FLAMES OR SPARKS! Immediately put out all smoking materials and other open flames. Do not operate lights, applicances, telephones or cell phones in the area. Flames or sparks from these sources can trigger an explosion or a fire.
LEAVE THE AREA IMMEDIATELY! Get everyone out of the building or area where you suspect gas is leaking.
SHUT OFF THE GAS. Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve turn it right (clockwise).
REPORT THE LEAK. From a neighbour's house or other nearby building away from the gas leak, call your propane retailer right away. If you can't reach your propane retailer, call 911 or your local fire department.
DO NOT RETURN TO THE BUILDING OR AREA until your propane retailer, emergency responder, or qualified service technician determines that it is safe to do so.
GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or qualified technician must check your entire system to ensure it is leak free.
The best way for homeowners to reduce the risk of carbon monoxide poisoning is to have a qualified service technician check appliances and venting systems annually, preferably before the heating season begins. Chimneys, flues, and vents should be free of debris (leaves and animal nests) and snow and ice. Homeowners need to consider installing CO monitors on every level of the house. A gas oven or range-top burners should not be used to provide space heating, portable heaters are never to be used indoors (unless they are designed and approved for indoor use), and the use of a barbecue grill (propane or charcoal) indoors for cooking or heating is never acceptable.