As a family owned and operated business operating in the central Ontario community for decades, Budget Propane is highly focused on customer service. We live and work in your neighbourhood!
One part of our service offering is giving consumers a choice on several delivery options. Here is a summary, so you can choose which options best fits your needs.
✔️Automatic Delivery – We deliver on a regular basis by use of a state-of-the-art forecasting system and / or by way of tank monitor reading. We typically deliver when your fuel level gets to around 30%.
Our “Smart Tank” monitoring system gives an accurate daily reading of the fuel level in the propane tank remotely. The Smart Tank will notify us on a daily basis to ensure we top you up when you need it most. Find out more about remote tank monitoring services.
✔️ Timed Delivery – You can select specific times throughout a calendar year when you receive fuel. Any other time fuel is required, you would need to call in and place an order.
✔️Will Call Delivery – We will deliver to your premises only when you call us to request a delivery. Based on this method of delivery, there are a couple of requirements. Budget Propane requires a minimum of 7 days notice and or a phone call once the tank level goes below 20%.
✔️Fall Delivery – This option will suspend any future deliveries until the Fall of the next heating season. Once September comes around, your delivery status will change back to “Automatic Delivery” and you will be filled on a regular basis.
✔️Non-Winter Access Delivery – Budget Propane will do a delivery in November to properties that have non-winter access, but cannot guarantee any deliveries after that point due to the probable weather conditions. Budget Propane will then deliver in the spring once delivery conditions are favourable.
✔️Budget Propane offers 24 hour “emergency” service. Throughout the winter months, Budget Propane ensures that there is a truck on the road 24/7 to ensure that you will receive a delivery when you need it most.
Contact customer care if you have any questions about your propane delivery schedule, or if you would like more information about becoming a Budget Propane customer!