Budget Propane Customer Reviews

Budget Propane Customer Reviews

Deepest Gratitude! 

Posted on Mar 19, 2018 2:53:07 PM

I would like to express my deepest gratitude to Harold at Budget Propane. I called on Thursday Mar. 8, 2018 at 10:00Am as both the pilot lights had gone out in our propane fireplaces. Harold was very informative and worked with me to discuss why the pilot lights went out & why they would not light. After a lengthy discussion, we managed to eliminate possible causes for the fireplaces not lighting to the point where both fireplaces were successfully lit and working well. 
I want to thank Budget Propane for having someone like Harold who was knowledgeable, patient and willing to spend the time to work with me to get our fireplaces back working again. 

Thank You Harold 


Topics: Homeowner Review, Customer Testimonials

Good Customer Service! 

Posted on Feb 7, 2018 10:26:33 AM

You have been very helpful and it's great to find good customer service today
- T

Topics: Homeowner Review

Wonderful Service!

Posted on Feb 1, 2018 9:47:07 AM

Your folks just showed up this evening (Jan 23 @ 9:15 p.m.) and we were thrilled to see them.  We called Monday (Jan. 22) and today (Jan. 23)...you are here!!!  Thank you so much for wonderful service.

When anyone asks us...who do we have for propane?....we have always proudly said 'Budget'!....

Loyal customers...thank you.

M & K

Topics: Homeowner Review

Enjoying Automation with A Propane Tank Monitor

Posted on Oct 6, 2017 10:23:00 AM

"Thanks for this new monitoring system. It was installed just this week and now it is reporting to me.  What efficient service."


Topics: Homeowner Review

Happy New Budget Propane Customers

Posted on Sep 15, 2017 10:33:00 AM

My wife and I just moved to Port Sydney from Burlington, Ontario. Our new home was equipped with a Superior propane tank and water heater which we were unfamiliar with.

We did a bit of our own research and then asked around the neighbourhood for recommendations of propane carriers and service. The vast majority of locals including business owners strongly recommended BUDGET.

At first we thought we'd just leave it all in place and continue on with the existing service. After calling Superior, who wanted to record phone calls and lock us into a 5 year contract...we decided to give Budget a phone call.

The service people at Budget, just made us feel a lot better about their product and service. Budget said we could sign up for a year and they'd switch out the tank PLUS they were less expensive.

Next thing we knew.....Dan the Propane man showed up at our house. We really enjoyed talking to Dan about this choice and he took the time to explain the entire process.

Dan is an excellent representative of your company and we really appreciated his time, attention and care.

By the way....Dan located a cracked flange on the out-going system that had probably been leaking gas for some time. Thanks again to DAN THE PROPANE MAN and BUDGET.

We are very happy to be your new customers.

Much appreciated,

Vince and Laura 

Topics: Homeowner Review

Dan "The Gas Man" Impresses Customer with His Work

Posted on Aug 21, 2017 9:11:19 AM

"I just wanted to send a quick note to express my appreciation for the work completed by Dan 'the Gas Man'.

As a new to propane customer, he took the time to ensure I was comfortable with the product and equipment. I can't say enough to how impressed I was with his work!"

Aaron G.

Topics: Homeowner Review

Years of Happy Service

Posted on Jul 18, 2017 5:30:27 PM

"We have been very happy with you and your service over the years and that will continue."

Topics: Homeowner Review

Customers Are Delighted With Our Great Service

Posted on Jul 14, 2017 10:37:38 AM

"I want to pass on to you our delight with the great service we have had from your staff. 

Gerry was the sales rep who came to our property and thoroughly explained what we needed.

Your service techs, Dan and Brent, were here today to install our new torpedo tank, hook up to the furnace and hook up to the barbecue.  They arrived on time and worked through the torrential down pour.  We were very impressed with their professionalism.

They also took a few minutes and helped us unload a sofa."

Susan and Gordon 

If you have feedback or questions for Budget Propane, please feel free to contact us

Topics: Homeowner Review

Customer Thanks Budget Propane For Service Follow-Up

Posted on Jun 25, 2017 9:04:34 PM

We're very proud of our customer service staff, employees like Dale. Keeping the customer top of mind and following-up is important to us. 

"I would like to compliment Budget on their after-hours service person, Dale.

Dale was working on Friday when we called, as we had no pilot-light on in our napoleon fireplace, nor on the hotwater tank.

She tried to trouble-shoot for us and made suggestions. As nothing appeared to correct the situation, we said we would be fine until today, Monday. We were able to fix the problem ourselves. My husband had inadvertently hit the shut off valve outside when he cut the grass. So we did the happy dance! Saturday morning at 10:00 a.m. Dale called to see how things were, and if we wanted the tank filled as to bleed the line.

We were amazed - with receiving this call - I was going to call Budget this morning to say all was well - but - it was great to tell Dale herself. Koodo`s to Dale and Budget!!! Another good reason to have changed from our former provider."

From H & D

If you have feedback or questions for Budget Propane, please feel free to contact us

Topics: Homeowner Review

A Short Review of Our New Online Customer Portal!

Posted on Apr 12, 2016 4:24:48 PM

"Love the new online account!!!!"
Jeremy Treadwell

Topics: Homeowner Review

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