Once again, it is time to say thank you for continued service of my propane needs.
It is always a treat to hear a pleasant voice on the phone whenever I call.
Recently I had a service call regarding a new generator inspection. I spoke to Dana when the date was set-up and Neil did the inspection on December 2nd. Both were friendly and competent.
Thanks and a tip-of-the-hat to an excellent example of how to conduct a service business.
Merry Christmas.
- M & S
Topics:
Customer Service,
Customer Testimonials
I just want to send a big thank you for your exceptional level of customer service. I sent out a request for a fill-up yesterday and the truck was here today.
It’s this level of service that separates you from the competition.
I’m a very satisfied customer!
Thanks again
- M.G.
Topics:
Customer Service,
Customer Testimonials
Hi,
I called about my account and was wondering about my seasonal bill. One of your representatives (Nicole) helped me to find out about my year to year bill ...she was very friendly and helpful... it's just nice dealing with someone genuine..thank you.
T.S.
Topics:
Customer Service,
Customer Testimonials
I had the good fortune of speaking with Jo when I phoned to have my tanks filled. There was some urgency to have the tanks filled as Stevenson's plumbing was going to open the cottage when the ice went out on Gull Lake. Jo made some inquiries to see if Budget could step up the timing of the fill-up. It is a rarity these days for customers of any business to receive polite, courteous and caring service. I must say that Jo's telephone mannerism checked off all those boxes.
Regards,
S.C.
Topics:
Customer Service,
Customer Testimonials,
Cottage Propane Services
We contacted Budget's Sales Rep, Kyle, after having a very disappointing experience with another local propane supplier. He arrived at our home on time and explained everything very well answering all our questions. He made the necessary arrangements to install our tank and kept us informed. The installer, Colin, was great and had us all set up in a very short time even though it was a very cold day. The receptionist was very friendly and hearing we were new to the area gave me some "local" suggestions. This company offers VERY good customer service!
R.W.
Topics:
Customer Service,
Customer Testimonials,
Homeowner Review
Hi Meghan,
Thank you again. In our minds you are a "customer service" star at Budget Propane! We really appreciate how quickly you have solved this problem for us.
Warmest regards,
R & J
Topics:
Customer Service,
Homeowner Review
I just spent some time on the phone with Harold. He is just another reason for having Budget as my propane supplier. His knowledge and integrity are very much appreciated. Kim was great on the phone as well.
-K.P.
Topics:
Customer Service,
Customer Testimonials
Thank you for your reliable service. Living alone,I would be in an untenable position without conscientious suppliers such as you.
Merry Christmas
Sincerely
C.T.
Topics:
Customer Service,
Customer Testimonials
Hi There,
I purchased a cottage last fall and have set up an account with you this fall. I have to say from the initial call, the service technician and your front office and delivery staff the experience has been fantastic. Everyone has been very patient with explanations and very accommodating for a panicky cottage owner!
I would recommend your company to everyone.
Have a great day!
Too Chris
Topics:
Customer Service,
Testimonials
Your driver dropped by this morning said he was driving filling up tanks for people with generators. Thanks very much, as usual great service from yourself and Budget Propane, great customer service, friendly drivers, glad I went with my builder's recommendation when the house was built and went with Budget, because I almost went with the guys with the yellow trucks. Thanks again Gary
C.L.
Topics:
Propane Delivery,
Customer Service,
Customer Testimonials