Budget Propane Customer Reviews

Customers Are Delighted With Our Great Service

Posted on Jul 14, 2017 10:37:38 AM

"I want to pass on to you our delight with the great service we have had from your staff. 

Gerry was the sales rep who came to our property and thoroughly explained what we needed.

Your service techs, Dan and Brent, were here today to install our new torpedo tank, hook up to the furnace and hook up to the barbecue.  They arrived on time and worked through the torrential down pour.  We were very impressed with their professionalism.

They also took a few minutes and helped us unload a sofa."

Susan and Gordon 

If you have feedback or questions for Budget Propane, please feel free to contact us

Topics: Homeowner Review

Customer Thanks Budget Propane For Service Follow-Up

Posted on Jun 25, 2017 9:04:34 PM

We're very proud of our customer service staff, employees like Dale. Keeping the customer top of mind and following-up is important to us. 

"I would like to compliment Budget on their after-hours service person, Dale.

Dale was working on Friday when we called, as we had no pilot-light on in our napoleon fireplace, nor on the hotwater tank.

She tried to trouble-shoot for us and made suggestions. As nothing appeared to correct the situation, we said we would be fine until today, Monday. We were able to fix the problem ourselves. My husband had inadvertently hit the shut off valve outside when he cut the grass. So we did the happy dance! Saturday morning at 10:00 a.m. Dale called to see how things were, and if we wanted the tank filled as to bleed the line.

We were amazed - with receiving this call - I was going to call Budget this morning to say all was well - but - it was great to tell Dale herself. Koodo`s to Dale and Budget!!! Another good reason to have changed from our former provider."

From H & D

If you have feedback or questions for Budget Propane, please feel free to contact us

Topics: Homeowner Review

A Short Review of Our New Online Customer Portal!

Posted on Apr 12, 2016 4:24:48 PM

"Love the new online account!!!!"
Jeremy Treadwell

Topics: Homeowner Review

Thanks Tony, we'll miss you too!

Posted on Oct 22, 2015 3:25:00 PM


Good morning.

As you know I have now sold my home and am no longer a Budget Propane customer. I am a realtor and work for ReMax Georgian Bay Realty Ltd. I just wanted to thank you for the great experience that my family and I have enjoyed from your company. I will not hesitate to recommend you to any clients that I encounter who could benefit from your business.

With regards.


Topics: Homeowner Review

Thank You Kyle ... My Propane Tanks Look Fantastic!

Posted on Jul 21, 2015 12:03:00 PM


Just a quick note to say Thank You very much Kyle!  They were here yesterday and straightened my propane tanks - they look fantastic!  Hopefully, they won't heave like that again.

Thank you again for your amazing service!


Topics: Homeowner Review

Happy to Receive this FAN's Letter!

Posted on Mar 17, 2015 9:23:00 AM


Dear Mr. Clark,

This is a fan letter. Please know how grateful I am for the excellent service your company has provided for me for many years - since 2006 - and especially for the regular delivery by your driver, Steve. In all seasons, in all conditions, and sometimes in very difficult circumstances - here he is, efficient, cheerful, and welcome. He, and you, assure me of heat for my house, cooking facilities, and hot water; it is no joke to contemplate being without. This winter especially he has been a welcome sight in our driveway. Not only that, he always has a dog biscuit in his pocket for our dog. 


J. Thomas,
Burk’s Falls, Ontario

Topics: Homeowner Review

Our Staff is Customer Service Focused!

Posted on Jul 20, 2014 9:50:00 AM



Susan and I wanted to say thank you for the fantastic service that we have received from Budget Propane. Quinton and Mike were very polite, courteous, professional and efficient. It is a pleasure to see that there are still trades people that are meticulous about their trade, know exactly what they are doing and work very well as a team. We are very pleased with all staff interactions that we have had and will continue to highly recommend Budget Propane.

Thank you again,

B. Wright

Topics: Homeowner Review

Budget Propane Ontario Customer Thanks Driver

Posted on Oct 5, 2013 10:00:00 AM


Good morning.

I just want to express my sincere appreciation and a big thank you to Ron who delivered propane this a.m. to our address just outside of Coldwater. It was a challenge for Ron to turn around that big truck and to get out of my"gently sloped" driveway with the added challenge of a tight turn. With the help of his shovel, sand, and a few buckets of ashes, he persevered and headed out - but he was in fine humour the entire time. THANK YOU!!! Ron is an employee you should be proud of.


B. Moffatt

Topics: Homeowner Review

From a Budget Propane Customer About Service

Posted on May 5, 2013 11:00:00 AM


The repair to the water heater appears fine….thank you for your time taken to get this resolved so quickly. Again, a pleasure to deal with people that are so customer focused…..very much appreciate all the efforts of you and your team.

B. Gale 

Topics: Homeowner Review

Thanks For Your Quick Tank Delivery!

Posted on Mar 20, 2013 7:30:00 AM


Just wanted to say thank you for getting the tank in yesterday under difficult conditions! Please pass my thanks on to the 2 installers.

P. Eastwood

Topics: Homeowner Review

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