Budget Propane Customer Reviews

Budget Propane Customer Reviews

Glad I Went With Budget!

Posted on Oct 3, 2018 4:40:54 PM

Your driver dropped by this morning said he was driving filling up tanks for people with generators. Thanks very much, as usual great service from yourself and Budget Propane, great customer service, friendly drivers, glad I went with my builder's recommendation when the house was built and went with Budget, because I almost went with the guys with the yellow trucks. Thanks again Gary

C.L.

Topics: Customer Testimonials, Customer Service, Propane Delivery

Breath of Fresh Air in the Muskokas

Posted on Sep 25, 2018 10:23:17 AM

Dear Budget Propane. 

Just a short fan letter to let you know how impressed we are with your team, and we aren't even customers yet! 

In the process of buying our cottage in Muskoka, we found the existing propane suppliers to be presumptive, difficult to reach, curt, even rude sometimes. 

Budget has been a breath of fresh air. At every contact point: website, telephone, email, you and your team have been both professional and friendly. Kyle was fabulous explaining the service, and Gerry came on site and took all the time we needed to agree and plan the switch to Budget. Fabulous team - looking forwards to years of happy service with you! 

A.R. & S.S.

Topics: Cottage Propane Services, Customer Service, Customer Testimonials

Best Customer Experience!

Posted on Sep 17, 2018 9:38:41 AM


I feel obligated to send you a quick email on my experience with Gerry Gabourie. 

Just to let you know from a brief conversation with yourself a few months ago I have signed up with Budget as of yesterday. Gerry was here late in the day and into the evening, (beginning of a long weekend) was one of the best salesman I have ever dealt with. Knowledgeable, up front and complete transparency.  Coming from 9 years of sales my self it was very refreshing to deal with that type of person. I should mention he signed up my neighbour on the same night. He is a great representative of the Budget name. 

Thank you

P.T.

Topics: Customer Service, Customer Testimonials

I am a very satisfied customer!!

Posted on Sep 10, 2018 10:29:35 AM

I wanted to advise that Dan and Kyle have looked after the installation of my new tank. Both of these individuals went above and beyond to get the job done. They also did a fantastic job!! 

Excellent customer service/relations!! Many thanks to both of these individuals for a job well done!! I'm looking forward to a long term relationship! Cheers - have a great weekend!

A.P.

Topics: Customer Service, Customer Testimonials

Deepest Gratitude! 

Posted on Mar 19, 2018 2:53:07 PM

I would like to express my deepest gratitude to Harold at Budget Propane. I called on Thursday Mar. 8, 2018 at 10:00Am as both the pilot lights had gone out in our propane fireplaces. Harold was very informative and worked with me to discuss why the pilot lights went out & why they would not light. After a lengthy discussion, we managed to eliminate possible causes for the fireplaces not lighting to the point where both fireplaces were successfully lit and working well. 
I want to thank Budget Propane for having someone like Harold who was knowledgeable, patient and willing to spend the time to work with me to get our fireplaces back working again. 

Thank You Harold 

R&J

Topics: Homeowner Review, Customer Testimonials

Budget Propane is On Top of Your Propane Supply

Posted on Jan 11, 2018 3:31:52 PM


I just want to send a thanks to whomever at Budget arranged for the immediate filling of our cottage propane tank over Christmas – we suddenly realized the tank was low, and with the very cold temperatures it was especially appreciated.

Best,

C.R.

Topics: Customer Testimonials, Testimonials

Customers Appreciate Follow-up From Budget Propane

Posted on Dec 13, 2017 10:54:42 AM


Thank you very much for your enquiry and it says a lot for your customer service standards that your driver reported this to you.  We don't see such good follow-up very much these days so congratulations on having such good staff.

We hope everyone has a merry Christmas and Happy New Year.

Christine & Ron

Topics: Customer Service, Customer Testimonials

Customer Enjoys and Prefers Their Interaction With Budget Propane

Posted on Mar 31, 2017 10:05:24 AM

I can't tell you how much I prefer and actually enjoy my interaction with every Budget Propane employee, than Superior. You are all exceptional! Thank you!

N

Topics: Customer Testimonials

Customer Happy With Pool Heater Installation

Posted on Sep 20, 2016 9:20:06 AM

I just wanted to let you know that Mitch did a nice job installing our pool heater. I just turned it on, and everything is good. He called me yesterday to let me how things went, and even left a note by the heater saying that he hopes we enjoy it. That was a nice touch, and I'm impressed. Thanks to you and Don as well for somehow fitting us into your busy schedule, especially since we only have a few weeks left to enjoy the pool.

Sincerely,
Steve

Topics: Customer Testimonials

Great, Great Service of Hot Water Tank; Great Team!

Posted on Aug 30, 2016 11:21:35 AM

On Thursday August 25th I had Dallas & Collin install a hot water propane water tank in my home.

Due to the tremendous service I have received from "everyone" at Budget Propane that I've dealt with I felt it necessary to send a "thank you" email to recognize all the staff that I have had the pleasure of dealing with. 

Firstly, Gerry Gabourie was informative, polite and laid out all options regarding propane and at no time due he make us feel any pressure to close a sale.

Harold Brain was knowledgeable, very responsive and his proactive insights regarding the installation were incredible.

Both Dallas and Collin were polite, dedicated punctual, cleaned up their mess and were simply great ambassadors of the company.

Finally Christina was always cheery and kind on the phone.

I hope that all staff mentioned above can be recognized and / or rewarded for their tremendous service.

 

Many thanks.

Marty Scarlett

Topics: Customer Testimonials

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