Budget Propane Customer Reviews

 

"Love the new online account!!!!"

 

Jeremy Treadwell

Dear Mr. Saari and Mr. Callow

I am writing regarding your service technician Ray Zystra.  Today he came and removed a propane tank from one of your competitors and replaced it with one belonging to Budget.

We are more than pleased with Ray's service. He was polite, efficient and obviously knew exactly what he was doing. In the tank removal and replacement, He took special care not to harm our grass or the bushes that we planted to hide the old ugly white propane tank. In the house, he removed his outdoor footwear, was articulate about what her needed to do and made sure we understood safety procedures for our new tank. He also carried out an inspection to make sure the equipment ( 2 propane fireplaces) were in good order.

We were pleased to switch to Budget and service like that Ray delivered will keep us as Budget customers for a very long time.

Kindest Regards,

Anne & Bob Haugh

Download the whole testimonial (PDF)

Thank you very much for my delivery

You have an amazing company and very nice employees.

Have a great week.

Bonnie & Bob

Thanks for taking care of this for me.  The truck was there 10 minutes after we finished our conversation.  Now that’s efficiency!  The phone number that you have for Sarah is correct and the mailing address you have is also correct.  Sarah tells me that she has returned the paperwork a couple of times so is puzzled as to what has happened.  She assured me that she would be in touch with you to sort the issue out.  Hopefully that will happen and we will not find ourselves in a similar situation again.  It is my experience that Sarah will respond quickly to a text. No quite so quick on answering phone messages.

Thanks again for your timely help today.

Don Allison

I felt I should let you know how satisfied I am with budget's responsiveness. Both Dale and Mike Ruhl ( who is still in the yard) have been excellent in both there concern to detail and their quick action.

Please express my thanks to them as well as Don.

Aubrey Ford

THANK YOU!!!

 I called your office today to advise that my propane level was at 32% which was of concern to me given that our power was out and our generator was running. It seems given the damage from today's wind storm would leave us without power for several days and our generator running. I asked that when your truck was in the neighbourhood could he come by and fill me up. There was no immediate need and navigation difficult given the storm damage. Much to my pleasant surprise propane was delivered a couple of hours later!! Customer service par excellance under difficult circumstances.

THANKS Budget and also to the driver who persevered with this delivery!!!

Good morning.

As you know I have now sold my home and am no longer a Budget Propane customer. I am a realtor and work for ReMax Georgian Bay Realty Ltd. I just wanted to thank you for the great experience that my family and I have enjoyed from your company. I will not hesitate to recommend you to any clients that I encounter who could benefit from your business.

With regards.

Tony

Just a quick note to say Thank You very much Kyle!  They were here yesterday and straightened my propane tanks - they look fantastic!  Hopefully, they won't heave like that again.

Thank you again for your amazing service!

Brenda

I wish to thank you for you prompt service and the driver that did our delivery this evening. The driver who I have met before was great courteous and friendly. Also your office staff was wonderful. Simply thank you so much.  

K. Martin (KM Electric)

Dear Mr. Clark,

This is a fan letter. Please know how grateful I am for the excellent service your company has provided for me for many years - since 2006 - and especially for the regular delivery by your driver, Steve. In all seasons, in all conditions, and sometimes in very difficult circumstances - here he is, efficient, cheerful, and welcome. He, and you, assure me of heat for my house, cooking facilities, and hot water; it is no joke to contemplate being without. This winter especially he has been a welcome sight in our driveway. Not only that, he always has a dog biscuit in his pocket for our dog. 

Sincerely,     

J. Thomas,
Burk’s Falls, Ontario