Budget Propane Customer Reviews

Reliable consistent service

Posted on Jan 3, 2019 9:13:04 AM

Thank you for your reliable service. Living alone,I would be in an untenable position without conscientious suppliers such as you.

Merry Christmas

Sincerely

C.T.

Topics: Customer Service, Customer Testimonials

Top Notch Customer Service!

Posted on Dec 12, 2018 4:31:15 PM

Hi There,

I purchased a cottage last fall and have set up an account with you this fall. I have to say from the initial call, the service technician and your front office and delivery staff the experience has been fantastic. Everyone has been very patient with explanations and very accommodating for a panicky cottage owner!

I would recommend your company to everyone.

Have a great day!

Too Chris

Topics: Customer Service, Testimonials

Glad I Went With Budget!

Posted on Oct 3, 2018 4:40:54 PM

Your driver dropped by this morning said he was driving filling up tanks for people with generators. Thanks very much, as usual great service from yourself and Budget Propane, great customer service, friendly drivers, glad I went with my builder's recommendation when the house was built and went with Budget, because I almost went with the guys with the yellow trucks. Thanks again Gary

C.L.

Topics: Propane Delivery, Customer Service, Customer Testimonials

Breath of Fresh Air in the Muskokas

Posted on Sep 25, 2018 10:23:17 AM

Dear Budget Propane. 

Just a short fan letter to let you know how impressed we are with your team, and we aren't even customers yet! 

In the process of buying our cottage in Muskoka, we found the existing propane suppliers to be presumptive, difficult to reach, curt, even rude sometimes. 

Budget has been a breath of fresh air. At every contact point: website, telephone, email, you and your team have been both professional and friendly. Kyle was fabulous explaining the service, and Gerry came on site and took all the time we needed to agree and plan the switch to Budget. Fabulous team - looking forwards to years of happy service with you! 

A.R. & S.S.

Topics: Customer Service, Customer Testimonials, Cottage Propane Services

We have some of the best employees!

Posted on Sep 24, 2018 1:49:07 PM

Just wanted to inform you that Gerry arrived on time and was very helpful and courteous and a pleasure to deal with. You have a great employee. 

- G.G.

Topics: Customer Service

Best Customer Experience!

Posted on Sep 17, 2018 9:38:41 AM


I feel obligated to send you a quick email on my experience with Gerry Gabourie. 

Just to let you know from a brief conversation with yourself a few months ago I have signed up with Budget as of yesterday. Gerry was here late in the day and into the evening, (beginning of a long weekend) was one of the best salesman I have ever dealt with. Knowledgeable, up front and complete transparency.  Coming from 9 years of sales my self it was very refreshing to deal with that type of person. I should mention he signed up my neighbour on the same night. He is a great representative of the Budget name. 

Thank you

P.T.

Topics: Customer Service, Customer Testimonials

Another happy customer!

Posted on Sep 10, 2018 10:33:21 AM

First of all I would like to thank you for your prompt and great service.

Secondly, I have a suggestion. If you like, I am interested in putting a sign in front of my property to show that my heating system changed to Budget Propane as an advertising tool. Please advise.

Thanks,


B

Topics: Customer Service, Switch to Propane

I am a very satisfied customer!!

Posted on Sep 10, 2018 10:29:35 AM

I wanted to advise that Dan and Kyle have looked after the installation of my new tank. Both of these individuals went above and beyond to get the job done. They also did a fantastic job!! 

Excellent customer service/relations!! Many thanks to both of these individuals for a job well done!! I'm looking forward to a long term relationship! Cheers - have a great weekend!

A.P.

Topics: Customer Service, Customer Testimonials

Deepest Gratitude! 

Posted on Mar 19, 2018 2:53:07 PM

I would like to express my deepest gratitude to Harold at Budget Propane. I called on Thursday Mar. 8, 2018 at 10:00Am as both the pilot lights had gone out in our propane fireplaces. Harold was very informative and worked with me to discuss why the pilot lights went out & why they would not light. After a lengthy discussion, we managed to eliminate possible causes for the fireplaces not lighting to the point where both fireplaces were successfully lit and working well. 
I want to thank Budget Propane for having someone like Harold who was knowledgeable, patient and willing to spend the time to work with me to get our fireplaces back working again. 

Thank You Harold 

R&J

Topics: Customer Testimonials, Homeowner Review

Thank you for the rush delivery! 

Posted on Feb 20, 2018 1:09:27 PM

I wanted to say thank you on behalf of our entire family for the rush delivery on Friday heading into the Family Day weekend we truly appreciate it.
All the best,
Chris, Allan & Family
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