Budget Propane Customer Reviews

Customer Service Stars

Posted on Feb 20, 2019 1:57:50 PM

Hi Meghan,

Thank you again. In our minds you are a "customer service" star at Budget Propane! We really appreciate how quickly you have solved this problem for us. 

Warmest regards,

R & J

Topics: Customer Service, Homeowner Review

We have the best customer service reps!

Posted on Jan 23, 2019 12:12:41 PM

I just spent some time on the phone with Harold. He is just another reason for having Budget as my propane supplier. His knowledge and integrity are very much appreciated. Kim was great on the phone as well.

-K.P.

Topics: Customer Service, Customer Testimonials

Reliable consistent service

Posted on Jan 3, 2019 9:13:04 AM

Thank you for your reliable service. Living alone,I would be in an untenable position without conscientious suppliers such as you.

Merry Christmas

Sincerely

C.T.

Topics: Customer Service, Customer Testimonials

Top Notch Customer Service!

Posted on Dec 12, 2018 4:31:15 PM

Hi There,

I purchased a cottage last fall and have set up an account with you this fall. I have to say from the initial call, the service technician and your front office and delivery staff the experience has been fantastic. Everyone has been very patient with explanations and very accommodating for a panicky cottage owner!

I would recommend your company to everyone.

Have a great day!

Too Chris

Topics: Customer Service, Testimonials

Glad I Went With Budget!

Posted on Oct 3, 2018 4:40:54 PM

Your driver dropped by this morning said he was driving filling up tanks for people with generators. Thanks very much, as usual great service from yourself and Budget Propane, great customer service, friendly drivers, glad I went with my builder's recommendation when the house was built and went with Budget, because I almost went with the guys with the yellow trucks. Thanks again Gary

C.L.

Topics: Propane Delivery, Customer Service, Customer Testimonials

Breath of Fresh Air in the Muskokas

Posted on Sep 25, 2018 10:23:17 AM

Dear Budget Propane. 

Just a short fan letter to let you know how impressed we are with your team, and we aren't even customers yet! 

In the process of buying our cottage in Muskoka, we found the existing propane suppliers to be presumptive, difficult to reach, curt, even rude sometimes. 

Budget has been a breath of fresh air. At every contact point: website, telephone, email, you and your team have been both professional and friendly. Kyle was fabulous explaining the service, and Gerry came on site and took all the time we needed to agree and plan the switch to Budget. Fabulous team - looking forwards to years of happy service with you! 

A.R. & S.S.

Topics: Customer Service, Customer Testimonials, Cottage Propane Services

We have some of the best employees!

Posted on Sep 24, 2018 1:49:07 PM

Just wanted to inform you that Gerry arrived on time and was very helpful and courteous and a pleasure to deal with. You have a great employee. 

- G.G.

Topics: Customer Service

Best Customer Experience!

Posted on Sep 17, 2018 9:38:41 AM


I feel obligated to send you a quick email on my experience with Gerry Gabourie. 

Just to let you know from a brief conversation with yourself a few months ago I have signed up with Budget as of yesterday. Gerry was here late in the day and into the evening, (beginning of a long weekend) was one of the best salesman I have ever dealt with. Knowledgeable, up front and complete transparency.  Coming from 9 years of sales my self it was very refreshing to deal with that type of person. I should mention he signed up my neighbour on the same night. He is a great representative of the Budget name. 

Thank you

P.T.

Topics: Customer Service, Customer Testimonials

Another happy customer!

Posted on Sep 10, 2018 10:33:21 AM

First of all I would like to thank you for your prompt and great service.

Secondly, I have a suggestion. If you like, I am interested in putting a sign in front of my property to show that my heating system changed to Budget Propane as an advertising tool. Please advise.

Thanks,


B

Topics: Customer Service, Switch to Propane

I am a very satisfied customer!!

Posted on Sep 10, 2018 10:29:35 AM

I wanted to advise that Dan and Kyle have looked after the installation of my new tank. Both of these individuals went above and beyond to get the job done. They also did a fantastic job!! 

Excellent customer service/relations!! Many thanks to both of these individuals for a job well done!! I'm looking forward to a long term relationship! Cheers - have a great weekend!

A.P.

Topics: Customer Service, Customer Testimonials

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