"Late yesterday I put in a late call for a refill of our propane tank, there was a long power outage and with the heating and generator we were using fuel fast.
Though it was late in the day, and a Monday when I’m guessing the phones don’t stop ringing, my call to the service department was answered so promptly and so nicely I was delighted. Within minutes service checked with dispatch to see if a truck was headed our way, and with enough fuel to add to our tank. I was told they would aim to get the tank filled same day out at the latest next morning. I felt very reassured and confident in the follow through.
Later that evening around 5 we noticed a truck turning around by the cottage and low and behold it was your delivery truck. I gave your driver gentleman a thumbs up as he prepares to fill the ‘torpedo’ he smiled and before I knew the tank was filled and he was gone.
I’m sitting here warm and cosy appreciating how fortunate I am, and wanted to express my thanks to your excellent team."
R.S.N. & M.S.N