Budget Propane Customer Reviews

Best Customer Experience!

Posted on Sep 17, 2018 9:38:41 AM


I feel obligated to send you a quick email on my experience with Gerry Gabourie. 

Just to let you know from a brief conversation with yourself a few months ago I have signed up with Budget as of yesterday. Gerry was here late in the day and into the evening, (beginning of a long weekend) was one of the best salesman I have ever dealt with. Knowledgeable, up front and complete transparency.  Coming from 9 years of sales my self it was very refreshing to deal with that type of person. I should mention he signed up my neighbour on the same night. He is a great representative of the Budget name. 

Thank you

P.T.

Topics: Customer Service, Customer Testimonials

I am a very satisfied customer!!

Posted on Sep 10, 2018 10:29:35 AM

I wanted to advise that Dan and Kyle have looked after the installation of my new tank. Both of these individuals went above and beyond to get the job done. They also did a fantastic job!! 

Excellent customer service/relations!! Many thanks to both of these individuals for a job well done!! I'm looking forward to a long term relationship! Cheers - have a great weekend!

A.P.

Topics: Customer Service, Customer Testimonials

Deepest Gratitude! 

Posted on Mar 19, 2018 2:53:07 PM

I would like to express my deepest gratitude to Harold at Budget Propane. I called on Thursday Mar. 8, 2018 at 10:00Am as both the pilot lights had gone out in our propane fireplaces. Harold was very informative and worked with me to discuss why the pilot lights went out & why they would not light. After a lengthy discussion, we managed to eliminate possible causes for the fireplaces not lighting to the point where both fireplaces were successfully lit and working well. 
I want to thank Budget Propane for having someone like Harold who was knowledgeable, patient and willing to spend the time to work with me to get our fireplaces back working again. 

Thank You Harold 

R&J

Topics: Customer Testimonials, Homeowner Review

Budget Propane is On Top of Your Propane Supply

Posted on Jan 11, 2018 3:31:52 PM


I just want to send a thanks to whomever at Budget arranged for the immediate filling of our cottage propane tank over Christmas – we suddenly realized the tank was low, and with the very cold temperatures it was especially appreciated.

Best,

C.R.

Topics: Customer Testimonials, Testimonials

Customers Appreciate Follow-up From Budget Propane

Posted on Dec 13, 2017 10:54:42 AM


Thank you very much for your enquiry and it says a lot for your customer service standards that your driver reported this to you.  We don't see such good follow-up very much these days so congratulations on having such good staff.

We hope everyone has a merry Christmas and Happy New Year.

Christine & Ron

Topics: Customer Service, Customer Testimonials

Customer Enjoys and Prefers Their Interaction With Budget Propane

Posted on Mar 31, 2017 10:05:24 AM

I can't tell you how much I prefer and actually enjoy my interaction with every Budget Propane employee, than Superior. You are all exceptional! Thank you!

N

Topics: Customer Testimonials

Customer Happy With Pool Heater Installation

Posted on Sep 20, 2016 9:20:06 AM

I just wanted to let you know that Mitch did a nice job installing our pool heater. I just turned it on, and everything is good. He called me yesterday to let me how things went, and even left a note by the heater saying that he hopes we enjoy it. That was a nice touch, and I'm impressed. Thanks to you and Don as well for somehow fitting us into your busy schedule, especially since we only have a few weeks left to enjoy the pool.

Sincerely,
Steve

Topics: Customer Testimonials

Great, Great Service of Hot Water Tank; Great Team!

Posted on Aug 30, 2016 11:21:35 AM

On Thursday August 25th I had Dallas & Collin install a hot water propane water tank in my home.

Due to the tremendous service I have received from "everyone" at Budget Propane that I've dealt with I felt it necessary to send a "thank you" email to recognize all the staff that I have had the pleasure of dealing with. 

Firstly, Gerry Gabourie was informative, polite and laid out all options regarding propane and at no time due he make us feel any pressure to close a sale.

Harold Brain was knowledgeable, very responsive and his proactive insights regarding the installation were incredible.

Both Dallas and Collin were polite, dedicated punctual, cleaned up their mess and were simply great ambassadors of the company.

Finally Christina was always cheery and kind on the phone.

I hope that all staff mentioned above can be recognized and / or rewarded for their tremendous service.

 

Many thanks.

Marty Scarlett

Topics: Customer Testimonials

Staff Helped Customers RV on Vacation Trek

Posted on Aug 26, 2016 12:00:00 PM

I want to aknowledge two members of your staff who assisted my wife, Kathy and myself during our vacation trek with our recently purchased camper.  

On Monday August 8th, we were on route from Marten River calling several propane and RV companies to repair one of the two 20 horizontal tanks as the one valve was leaking. We had no luck in finding anyone to repair the tank‎. As I passed your location on Hwy 11, I saw your sign about re-filling tanks. I thought it was worth a try. By the time I circled back around as u-turns on Hwy 11 are not easy, it was 4:30. The receptionist called Don up who came out to look at the tank. Upon further inspection is was discovered that both tanks should be re-certified. He called Mike over to assist and both working diligently had the tank repairs completed and re-filled by shortly after 5.

This provided Kathy ‎and myself further assurance that the tanks would not be an issue and would not leave us stranded without propane on our trek to Denver next week.

 Thanks again and please pass on my appreciation to Don and Mike.

Sincerely,

George Kizlan

Topics: Customer Testimonials

Customer Happy With Site & Drivers

Posted on Jun 2, 2016 9:30:04 AM

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BTW, your drivers provide excellent delivery service and I am very appreciative!

I also love your new site for customers. This will help me greatly in managing both my payments and usage.

Yay! Well done folks.

Stephen, Wanda & Scott

Topics: Customer Testimonials

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