Budget Propane Customer Reviews

Polite, Courteous and Caring Service

Posted on Apr 22, 2019 1:48:01 PM

I had the good fortune of speaking with Jo when I phoned to have my tanks filled. There was some urgency to have the tanks filled as Stevenson's plumbing was going to open the cottage when the ice went out on Gull Lake. Jo made some inquiries to see if Budget could step up the timing of the fill-up. It is a rarity these days for customers of any business to receive polite, courteous and caring service. I must say that Jo's telephone mannerism checked off all those boxes. 

Regards,

S.C. 

Topics: Customer Service, Customer Testimonials, Cottage Propane Services

Budget Propane - Best in the Business

Posted on Mar 6, 2019 9:17:21 AM

We contacted Budget's Sales Rep, Kyle, after having a very disappointing experience with another local propane supplier. He arrived at our home on time and explained everything very well answering all our questions. He made the necessary arrangements to install our tank and kept us informed. The installer, Colin, was great and had us all set up in a very short time even though it was a very cold day. The receptionist was very friendly and hearing we were new to the area gave me some "local" suggestions. This company offers VERY good customer service!

R.W.

Topics: Customer Service, Customer Testimonials, Homeowner Review

We have the best customer service reps!

Posted on Jan 23, 2019 12:12:41 PM

I just spent some time on the phone with Harold. He is just another reason for having Budget as my propane supplier. His knowledge and integrity are very much appreciated. Kim was great on the phone as well.

-K.P.

Topics: Customer Service, Customer Testimonials

Reliable consistent service

Posted on Jan 3, 2019 9:13:04 AM

Thank you for your reliable service. Living alone,I would be in an untenable position without conscientious suppliers such as you.

Merry Christmas

Sincerely

C.T.

Topics: Customer Service, Customer Testimonials

Glad I Went With Budget!

Posted on Oct 3, 2018 4:40:54 PM

Your driver dropped by this morning said he was driving filling up tanks for people with generators. Thanks very much, as usual great service from yourself and Budget Propane, great customer service, friendly drivers, glad I went with my builder's recommendation when the house was built and went with Budget, because I almost went with the guys with the yellow trucks. Thanks again Gary

C.L.

Topics: Propane Delivery, Customer Service, Customer Testimonials

Breath of Fresh Air in the Muskokas

Posted on Sep 25, 2018 10:23:17 AM

Dear Budget Propane. 

Just a short fan letter to let you know how impressed we are with your team, and we aren't even customers yet! 

In the process of buying our cottage in Muskoka, we found the existing propane suppliers to be presumptive, difficult to reach, curt, even rude sometimes. 

Budget has been a breath of fresh air. At every contact point: website, telephone, email, you and your team have been both professional and friendly. Kyle was fabulous explaining the service, and Gerry came on site and took all the time we needed to agree and plan the switch to Budget. Fabulous team - looking forwards to years of happy service with you! 

A.R. & S.S.

Topics: Customer Service, Customer Testimonials, Cottage Propane Services

Best Customer Experience!

Posted on Sep 17, 2018 9:38:41 AM


I feel obligated to send you a quick email on my experience with Gerry Gabourie. 

Just to let you know from a brief conversation with yourself a few months ago I have signed up with Budget as of yesterday. Gerry was here late in the day and into the evening, (beginning of a long weekend) was one of the best salesman I have ever dealt with. Knowledgeable, up front and complete transparency.  Coming from 9 years of sales my self it was very refreshing to deal with that type of person. I should mention he signed up my neighbour on the same night. He is a great representative of the Budget name. 

Thank you

P.T.

Topics: Customer Service, Customer Testimonials

I am a very satisfied customer!!

Posted on Sep 10, 2018 10:29:35 AM

I wanted to advise that Dan and Kyle have looked after the installation of my new tank. Both of these individuals went above and beyond to get the job done. They also did a fantastic job!! 

Excellent customer service/relations!! Many thanks to both of these individuals for a job well done!! I'm looking forward to a long term relationship! Cheers - have a great weekend!

A.P.

Topics: Customer Service, Customer Testimonials

Deepest Gratitude! 

Posted on Mar 19, 2018 2:53:07 PM

I would like to express my deepest gratitude to Harold at Budget Propane. I called on Thursday Mar. 8, 2018 at 10:00Am as both the pilot lights had gone out in our propane fireplaces. Harold was very informative and worked with me to discuss why the pilot lights went out & why they would not light. After a lengthy discussion, we managed to eliminate possible causes for the fireplaces not lighting to the point where both fireplaces were successfully lit and working well. 
I want to thank Budget Propane for having someone like Harold who was knowledgeable, patient and willing to spend the time to work with me to get our fireplaces back working again. 

Thank You Harold 

R&J

Topics: Customer Testimonials, Homeowner Review

Budget Propane is On Top of Your Propane Supply

Posted on Jan 11, 2018 3:31:52 PM


I just want to send a thanks to whomever at Budget arranged for the immediate filling of our cottage propane tank over Christmas – we suddenly realized the tank was low, and with the very cold temperatures it was especially appreciated.

Best,

C.R.

Topics: Customer Testimonials, Testimonials

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