Budget Propane Customer Reviews

Annual Note of Appreciation from loyal Budget Propane Customer

Posted on Jul 6, 2023 3:13:00 PM

Budget Customer Review_July 6


 We look forward to hearing from our loyal customers like Carol and her annual letter of appreciation she sends regarding the great customer service received from all of the Budget Propane staff throughout the year. Thank You Carol for your continued support of Budget Propane.


Topics: Customer Service, Budget Propane Ontario, Customer Testimonials, Testimonials

The Budget Team Difference

Posted on Apr 19, 2023 11:44:42 AM

Contractor review_Budget

"I wanted to pass along how fantastic Jason in (Sales) and Doug (Bulk Driver) have been to work with. I am thrilled with the service I have received from Budget, and a big factor in it is Jason and Doug’s involvement. Jason has been extremely helpful with getting me parts and line, to getting things arranged. Doug has been our main driver, I know we are in the right hands when Doug comes to fill us up."

Northern Lights Heating & Cooling

Click the link for more information on our Budget Propane HVAC Partnerships

Topics: Contractor Propane Service, Customer Service, Budget Propane Ontario, Testimonials, Commercial Propane

We Will Continue to Refer Everyone Your Way...

Posted on Dec 23, 2022 11:38:30 AM

Betty D_Review_Facebook cover

Thank You for the thoughtful holiday card from our loyal Budget customer Betty D. We are so thankful for all of our Budget customers in trusting Budget Propane as your local trusted propane supplier.

Happy Holiday's from all of us at Budget Propane.


"Thank you to everyone at Budget Propane for the exceptional service you have provided me over the years.  It has always been a positive experience.

I would like to thank Gary and his team for ensuring we never run out of fuel and all the other employee’s for doing such a great job.

We will continue to refer everyone your way and cannot express how thankful I am for everything.

Wishing everyone from the Budget Propane team a Merry Christmas."

Betty D.


For more customer reviews click here

Budget Propane is a family owned and operated bulk propane supplier to residential homes and cottages as well as commercial businesses and construction sites throughout central Ontario. 





Topics: Customer Service, Customer Testimonials

I Know I Am With the Right Company says Budget Propane Customer

Posted on Dec 1, 2022 11:40:50 AM

Don Review_Budget_Blog post

Thank You MJ.P. for taking the time to let us know of your experience and how our team acted quickly to resolve your concerns and promptly come up with a solution.                                                   We very much appreciate your business!                                                  ⭐⭐⭐⭐⭐

" A few weeks back I sent a message to express my concern over a "service" issue that was not resolved and resulted in me getting quotes from other service providers. I was pleasantly surprised to receive a phone call from the Service Manager, Don, from Budget, Gravenhurst. I explained the problem and why I have concerns. He listened and provided a fair and measured response. Not only did he correct the issue, he assured me if I had any further issues I could call him directly. As a result of his call and resolution, I once again have faith in Budget. I knew then that the owner actually reads the feedback from this website, but acts on them. Last evening, Budget came to fill my tank. I advised him of the tank issue so he could fill the tank accordingly and we shared our stories about Budget. Mine was about how impressed I was that there was a prompt response to my concern and his was about how well employees are treated by this company. I now know that I am with the right company and that there is no problem that cannot be fixed. I hope anyone who has a concern takes it forward and allows them to resolve the problems promptly and fairly. Thanks again." MJ.P


Topics: Customer Service, Customer Testimonials

Another Happy Budget Propane Customer

Posted on Nov 11, 2022 11:14:16 AM

Thank you Vicki for taking the time to provide us your feedback on how we are doing. We really appreciate your support. All the best on your move into your new home. 

Vicki Marian Chuck_Facebook


Topics: Customer Service, Customer Testimonials

Total Propane Experience Has Been Phenomenal

Posted on Nov 3, 2022 4:16:53 PM


Budget Propane Review_VR_Oct 31


Thank You to V.R for taking the time to provide us your feedback on your experience with Budget Propane. 

"Right from meeting Tom to having Ray do the install the total propane experience has been phenomenal. Everyone I've dealt with has been wonderful and informative. I'm very happy so far." 


Topics: Customer Service, Testimonials

High praise for Budget Propane's Service & Remote Tank Monitoring

Posted on Jul 29, 2022 10:32:00 AM



Really appreciate this wonderful review from a Budget Propane customer.


"Dear James, I hope you realize your staff. each person I've talked to over the years has nothing but the highest praise for your kindness, accessibility, and administrative excellence. Having had my ears trained to detect falsehoods over 20 years as an Official Court Reporter at the Toronto Superior Court of Justice, I know they speak nothing but their genuine admiration, personal and professional, for you.

I am also a great fan as a paying customer! As Simon & Garfunkel sang, (paraphrased) you truly keep the customer satisfied and do your best to make our propane supply easily paid for, the latest Otodata is a stroke of genius. This winter, rather than galumphing through four feet of snow wearing over the knee boots, I shall wait for my Otodata to let both me and Budget know when I need a refill."

A very happy customer,

A. B.


Click here to learn how to become a Budget Propane customer, and click here to learn more about remote tank monitoring! We're ready to supply all your propane needs, residential, cottage, commercial and construction.


Topics: Customer Service

First Nations Band Leader Appreciates Budget's Island Propane Service

Posted on Mar 4, 2022 1:25:53 PM

Testimonials for Budget

Really appreciate hearing from C.H., a Budget Propane customer about our attention to customer service!


"Thank you for scheduling and having a small top up delivery to my tank last week.

Although I probably would have made it to April, I now have the comfort level to make it to the spring.

Please also thank the "new" delivery person assigned to our island as well. I know the other gentleman who serviced the island retired.

As a band member of and legal counsel to our First Nation I can confidently say our island residents who use your services deeply appreciate all the Budget does for us to get through the winter months."

~ C.H.


Topics: Customer Service, Testimonials

Assisting a Customer During a Midnight Power Outage

Posted on Feb 3, 2022 1:55:28 PM


Going the extra mile. So proud of our customer service representatives and how they handle customer calls, round the clock! Thank you L.G. for sharing that feedback!

"Last night, during the widespread power outage affecting Bracebridge and Gravenhurst, I called the emergency hotline for Budget propane as my generator shut off in the middle of the night and I thought my tanks were empty. Even though they had only recently been filled. Luckily the power came on within the hour, but the lady on the phone who got my call just after midnight on Jan 29/30 was so helpful to me. She waited on the phone and talked to me while I threw on proper clothes/boots/jacket and I went out to check my tank levels. After finding they were still half full, she kept on the line while I trudged to my generator and reset it. She was so fantastic and I knew that despite all this it wasn't even a "propane emergency". Please make sure that this info finds its way to a Manager or someone in charge of recognizing employees, as this person was a true port in the storm. I am very thankful."

~ L.G.


For more customer reviews click here

Budget Propane is a family owned and operated bulk propane supplier to residential homes and cottages as well as commercial businesses and construction sites throughout central Ontario. 

Topics: Customer Service, Testimonials

Customer Returns From Florida With No Worries About Propane

Posted on Jan 31, 2022 9:41:44 AM

Florida Testimonial

Thanks for taking the time to contact us with your great feedback! We're really proud of our drivers and entire team, who consistently deliver excellent service to Budget customers.

" I arrived back from Florida Jan 21st after 8PM and was pleasantly surprised but not unexpected to find both my Tanks filled . I just want to thank everyone for the level of service Budget Propane has provided me over the years , and in particular to the driver who is frontline and delivered my Propane." - D.B.

Topics: Customer Service

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